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Quality SurveyDash Pinto2023-12-20T15:55:04+10:00

Parent Survey

Thank you for participating in this survey. We would appreciate if you could complete and return the following survey to assist us in evaluating our programs and services and enhance the high quality and flexible Family Day Care that our service provides.

Your Name

How old are your child/ren?*

0-12-34-56-78-11

How important are each of the following criteria when choosing a family day care service?
Please rate one from 1 to 5 where 1= Not Important and 5= Extremely Important*

Location (eg. Close to home, school or work)

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Staff (eg. How they interact with children, qualifications)

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Cater to my child/ren's needs

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Having a planned program of day-to-day activities

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Number of children at the service

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Accredited service

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Days available for care

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Cost/Affordability

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Recommendation by friends/family

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Quality Area 1:

What do you think about the service's program and how does it meet your child/ren's needs and interests?

How could the service improve in this area?

Quality Area 2:

Do you feel your child/ren's Educator meet the health needs of your child/ren?
Eg: food, relaxation, administering medication

Do you think the service protects the children whilst in care?
Eg: sun exposure, first aid resources, supervision, manage incidents

How could the service improve in this area?

Quality Area 3:

Do you think the environment including indoor and outdoor space is suitable and safe for your child/ren?

Does your child/ren's Educator plan and provide activities well for these areas?

How do you think the service could improve in this area?

Quality Area 4:

Do you feel the organisation of educators, coordinators and nominated supervisors across the service supports your child/ren's overall learning and development?

Are you aware of the necessary qualifications your child/ren's Educator must have in order to qualify to care for your child/ren? If so, what qualifications do you know they must have?

Do you feel the overall service have enough training and experience?

How do you think the service could improve in this area?

Quality Area 5:

Do you feel your child/ren's Educator develop warm, respectful relationships with them, create safe and predictable environments and encourage active engagement in the learning program?

Do you feel your child/ren's Educator have responsive and meaningful interactions with them, support and help build their confidence and make them feel secure and included?

How do you think the service could improve in this area?

Quality Area 6:

Do you feel the service is thorough in its enrolment and orientation process?

Do you feel the service values your suggestions, ideas and encourages your involvement?

Do you feel the service offers information to families about events and services?

How do you think the service could improve in this area?

Quality Area 7:

Do you feel the service is managed professionally?

Do you think the service considers the qualifications and experience of staff before employing them?

Does the centre have a Philosophy and do you feel it guides the operations of the service?

How do you think the service could improve in this area?

Overall, how satisfied are you with your child/ren's service?
Please rate from 1 to 5 where 1= Dissatisfied and 5= Extremely Satisfied

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How would you rate the overall quality of care at your child/ren's service?
Please rate from 1 to 5 where 1= Dissatisfied and 5= Extremely Satisfied

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Where did you hear about Pebbles FDC Service?

Online EngineChildcare Service

How does your child/ren feel about Family Day Care?

What aspects of Family Day Care does your child like the best?

What aspects of Family Day Care does your child dislike?

Would you recommend Family Day Care to other families?

Are there any comments you would like to add about the overall service?

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